Manage Organisation Administrators

Note Only Tenant Administrators with the required security rights are able to manage Organisations and associated Organisation Administrators. To gain access to an Organisation and its functions, you will need to acquire the associated Passphrase. For more information, see the Onboarding and Organisation Setup tutorial.

Add an Organisation Administrator to an Organisation

Organisation Administrators can invite other Organisation Administrators to join their Organisation. To do this, navigate to Manage Organisation on the left-side menu of the SVX Portal, and select Administrators. Select the Add new administrator button. You will be presented with a form where you will need to enter the details of the new administrator:

First name
Surname
Email address

You will also have the option to include a message that will be delivered to the administrator via the automatically generated invitation email.

Once all required fields are complete select the Add button and the Organisation Administrator will appear in the list of Pending Administrators.

Note Once the invited administrator accepts the invitation to join the SVX Portal they will appear in the Current Administrators list.

Resend an invitation to join an Organisation

Organisation Administrators are able to resend invitations to other invited Organisation Administrators. To resend an invitation, navigate to Manage Organisation on the left-side menu of the SVX Portal, and select Administrators. Select the Pending Administrators tab and locate the administrator in the list. Select the horizontal ellipsis icon ⋯ alongside the administrator’s name to reveal menu options. Select Resend invitation and the onboarding email will automatically be resent to the designated recipient.

View an Organisation Administrator’s details

To view the details of an Organisation Administrator, navigate to Manage Organisation on the left-side menu of the SVX Portal, and select Administrators. Locate the administrator in one of the navigation tabs. Select the horizontal ellipsis icon ⋯ alongside the administrator’s name to reveal menu options. Select View. You will be presented with the following information:

Administrator ID
Given name
Family name
Email

Remove an Organisation Administrator from an Organisation

To remove an Organisation Administrator from an Organisation, navigate to Manage Organisation on the left-side menu of the SVX Portal, and select Administrators. Locate the administrator in either the Current Administrators or Pending Administrators tabs. Select the horizontal ellipsis icon ⋯ alongside the administrator's name to reveal menu options. Select Remove and confirm the removal of the administrator via the modal window. The administrator will be removed from the Tenant, and their name will be moved to the Removed Administrators tab.

Note Removing an Organisation Administrator: Once removed from an Organisation, the administrator will no longer be able to access the Organisation or its functions. Note that administrators can be reinstated if required.

Reinstate an Organisation Administrator to an Organisation

To reinstate an Organisation Administrator to an Organisation, navigate to Manage Organisation on the left-side menu of the SVX Portal, and select Administrators. Locate the administrator in either the Current Administrators or Pending Administrators tabs. Select the horizontal ellipsis icon ⋯ alongside the administrator's name to reveal menu options. Select Reinstate and confirm the reinstating of the administrator via the modal window. The administrator will be reinstated in the Organisation, and their name will be moved to the Current Administrators tab.

Last updated 2 years ago